In 2025, the way consumers pay in-store has changed dramatically. Contactless cards, mobile wallets, Apple Pay, Google Pay—these payment methods have become the norm, especially in Québec.
For merchants, this evolution is about much more than technology. It has a direct impact on service speed, customer experience, and overall sales performance. Let’s take a closer look at what year-end data reveals.
CONTACTLESS PAYMENTS ARE NOW THE STANDARD
According to the latest data from Payments Canada, more than 73% of transactions nationwide are now completed using cards or contactless payment methods. In Québec, this percentage is even higher in sectors such as retail, quick-service restaurants, and convenience stores.
Mobile payments (Apple Pay, Google Pay, Samsung Pay) continue to grow rapidly—particularly among consumers aged 18–45, but increasingly across all age groups.
The message is clear: customers expect to be able to pay without contact.
DIRECT IMPACT ON LINES AND CHECKOUT SPEED
On average, a contactless payment is 30% to 50% faster than a traditional payment using a PIN-based card transaction or cash.
In practical terms, this results in:
- Shorter lines during peak hours
- Less customer frustration
- Higher checkout throughput
- Better staff efficiency
During high-traffic periods such as Boxing Day, the holiday season, or promotional events, this speed can make the difference between a completed sale—or a customer leaving the line.
CUSTOMER ACCEPTANCE: A STANDARD, NOT A LUXURY
Today, not offering contactless payment options is often perceived as a barrier or an inconvenience. A modern, efficient payment terminal directly influences how customers perceive your business.
Fast, seamless payments are now part of the expected shopping experience.
SECURITY: A COMMON MISCONCEPTION
Despite some lingering concerns, contactless payments are highly secure. These technologies rely on:
- Data encryption
- Transaction tokenization
- Biometric authentication on mobile devices (Face ID, fingerprint recognition)
In many cases, contactless payments are even more secure than traditional payment methods.
WHAT VIC-TEK RECOMMENDS FOR QUÉBEC MERCHANTS
At Vic-Tek, we support Québec businesses in deploying contactless and mobile payment solutions that integrate seamlessly with their POS systems. Our approach includes:
- Certified terminals tailored to your industry
- Smooth POS integration
- Local, human support
- Strategic guidance to optimize your operations
Modernizing your payment solutions means investing in speed, customer satisfaction, and operational performance. Would you like to assess your current payment setup? Contact the Vic-Tek team for a personalized analysis.
